Your appointment
Appointment time
Tech: To be assigned
Want to reschedule? Call Julie at (224) 656-1019.
Step 2 of 4
Appointment booked
Help us prep for your visit
We have your appointment on the books. Tell us who you are so we can verify the rest of your details and pre-load your appliance for diagnostics.
Quick check
Is the appliance under warranty?
Cobalt does not work with extended warranties or manufacturer warranties. If it is covered, please call the manufacturer's authorized service network first.
Under any warranty (extended, home warranty, third-party, store coverage)?
Less than a year old?
We can't service warranty appliances
Please contact your manufacturer's authorized service network โ they usually dispatch a technician at no cost. We'd love to help with any future out-of-warranty appliance.
Just one more
How did you hear about us?
Customer
Confirm your contact info
Take a quick look, fix anything that's off, then continue.
Appointment
Choose your appointment
Pick the day and arrival window that works best.
Appliance diagnosis and trip charge
$99 ยท 3-hour arrival window starting at the time you choose
Pick a date to check available windows.
Appliance
About your appliance
A few quick details so Syd arrives ready.
Customer
What's happening with the appliance?
Add any details that will help us diagnose the problem.
Details saved
Thank you
Your information is ready for Cobalt Appliance. We will review it before your appointment.
Model & Serial
Where to find the model tag
Look for a sticker or metal plate with both the model number and serial number.
Washer / Dryer
Check inside the door opening, under the lid, or on the back panel near the hoses or vent.
Refrigerator / Freezer
Check the inside wall near the top shelf, near the crisper drawers, or behind the lower grille.
Stove / Oven
Open the oven door and check the frame, the storage drawer edge, or the side of the door opening.
Dishwasher
Open the door and check the left or right edge of the tub frame, usually near the top.
Other appliances
Check the back, bottom, side edge, or inside an access panel. A clear photo is fine if you are not sure.